If something is wrong with the item you’ve purchased, please contact your captain for an exchange or return. The payment will be refunded within 24 hours after the captain confirm the return.
Fresh food and cosmetics without original packaging cannot be exchanged or returned.
Please keep in touch with your captain for follow-up services.
If you’re not satisfied with the captain, please contact us for complaint by phone at (647) 571-2808, or email to [email protected].
You are welcome to leave messages in “Contact us” if you have any questions or suggestions.
Thank you for shopping at Sesame Buy! We wish you a pleasant shopping experience.